Capture what worked — the situation, the action you took, and the result.
In your breakout groups, discuss the degree to which you think your company's employees would answer a firm "yes" to the following questions. Answer "why or why not." At the end of your discussion, pick a spokesperson to report back to everyone.
Do I know what is expected of me at work?
Do I have the equipment and material I need to do my work right?
At work, do I have the opportunity to do what I do best every day?
In the last seven days, have I received recognition or praise for good work?
Does my supervisor, or someone at work, seem to care about me as a person?
Is there someone at work who encourages my development?
Adapted from First, Break All the Rules by Marcus Buckingham and Curt Coffman (Simon & Schuster, 1999).
In your breakout groups, discuss the degree to which you think your company's employees would answer a firm "yes" to the following questions. Answer "why or why not." At the end of your discussion, pick a spokesperson to report back to everyone.
At work, do my opinions seem to count?
Does the mission/purpose of my company make me feel my work is important?
Are my co-workers committed to doing quality work?
Do I have a best friend at work?
In the last six months, have I talked to someone about my progress?
This last year, have I had opportunities at work to learn and grow?
Adapted from First, Break All the Rules by Marcus Buckingham and Curt Coffman (Simon & Schuster, 1999).
In your breakout groups, discuss whether you agree or disagree with the following guidelines, and the pros and cons of implementing them in your company. At the end of your discussion, pick a spokesperson to report back to everyone.
Select for talent.
Talent is far more important than experience, brainpower, or will power. The best way to identify relevant talents is to study your best employees.
Define the right outcomes.
Don't attempt to make perfect people. Define the outcome and let each person find his or her own way to it.
Focus on strengths.
Let people become more of what they already are.
Find the right fit.
Your role as a manager is to make sure your employees are in roles that fit.
Adapted from First, Break All the Rules by Marcus Buckingham and Curt Coffman (Simon & Schuster, 1999).
List what you will do to improve your company environment and employee performance in the coming weeks and months.
Develop and implement an initiative that contributes to an improved environment in which your fellow employees may learn and grow, and that elevates positive expectations for employee performance.
| Goal | Action Items | Target Date/Benchmark Measurement | Responsible Individual |
|---|---|---|---|
What did you take away from today's session? What will you do differently?